Receptionist - Endoscopy

An exciting opportunity has arisen for a full-time Band 2 Receptionist to join the Endoscopy Department at Dorset County Hospital. We are looking for enthusiastic, capable and motivated individuals who will take pride in delivering high-quality administrative support within a patient-focused environment. As a key member of our team, you will work closely with both clinical and administrative colleagues to ensure the smooth and efficient running of the service.,

• Welcoming patients to the Endoscopy Department and providing a friendly, professional first point of contact
• Accurately marking patient attendance and discharge on relevant systems
• Requesting, receiving and tracking medical records in line with Trust procedures
• Printing, filing and preparing documentation to support clinical activity
• Responding to face‑to‑face and telephone enquiries in a helpful and efficient manner
• Supporting the wider administrative and clinical team to ensure smooth day‑to‑day operations

This is a fast‑paced role that requires flexibility, strong organisational skills and the ability to manage multiple tasks with attention to detail. Excellent communication and interpersonal skills are essential, as you will be interacting with patients, relatives and staff throughout the day.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.