Ward Clerk - Ridgeway Ward

Go back Dorset County Hospital NHS Foundation Trust

The closing date is 14 January 2026

We are looking for an organised and proactive Ward Clerk to provide high-quality clerical and administrative support to our busy ward team. You will be the first point of contact for patients, visitors, and staff, ensuring e

Join our dedicated team at Dorset County Hospital NHS Foundation Trust and play a vital role in supporting the smooth running of our wards.

• The post holder provides general non-clinical advise, information, and guidance to patients, clients, relatives, and carers as appropriate, ensuring efficient administrative support to the clinical team.
• Use hospital computer systems effectively to ensure accurate and timely recording of patient information and maintain record-keeping functions.
• Ensure filing and documentation with patient case notes comply with trust and departmental standards.
• Maintain clerical systems and uphold strict confidentiality in line with Health Records Operational Policy and Record Keeping Standards.
• Handle telephone and face to face enquiries from patients, relatives, and staff professionally, consulting clinical staff when necessary.
• Attend and participate in ward meetings as required.
• Work collaboratively within the team to provide cross-cover and support colleagues.
• Organise and complete tasks to required standards within agreed time frames
• Perform general administrative duties, including emailing, photocopying and maintaining documentation
• Actively contribute as a team member and participate constructively in the annual appraisal process

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at  if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

• Previous experience within a clerical capacity
• An understanding of the meaning of confidentiality and the requirement for this to be maintained
• Previous experience working with Patient Administration Systems

• Educated to GCSE level or equivalent, including English and Maths.

• Evidence of keyboard skills
• Evidence of ability to work on own initiative but also as part of a team
• Ability to prioritise workload
• Evidence of ability to work within specified standards and timescales
• Evidence of ability to communicate with all levels of staff and members of the general public

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Dorset County Hospital NHS Foundation Trust