Customer Service Rep; Lake Worth Rd

Overview

Customer Service Rep(05058) - 6548 Lake Worth Rd

Full-time

Job Category Org:
Store Customer Service Rep

Customer Service Representative

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk-in cooler
• Hot surfaces/tools from oven up to 500 degrees or higher
• Sharp edges and moving mechanical parts

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

• Standing:
  Most tasks are performed from a standing position
• Walking
• Lifting:
  Deliveries may weigh up to 50 pounds with cases up to 3' x 1.5'; cases are lifted from floor to shelves up to heights of 72 inches
• Carrying:
  Large cans weighing ~3 pounds 7 ounces; pizza sauce weighing up to 30 pounds
• Climbing:
  Navigating stairs or ladders to change prices, etc.; forward bending at the waist
• Reaching:
  Continuous reaching up, down and forward
• Hand Tasks:
  Eye-hand coordination and use of hands throughout the day