Assistant Store Manager

Join Vision Express at our flagship Brent Cross store as an assistant store manager, where you’ll play a key role in leading a high‑performing team and delivering exceptional customer experiences. This is an exciting opportunity to step into a dynamic retail leadership role within one of the busiest stores in the region.

As an assistant store manager, you’ll work closely with the store manager and other assistant store managers to support a team of 22 colleagues. You’ll help drive store performance through strong leadership, effective coaching, and a clear focus on delivering KPIs. From guiding team development to leading difficult conversations with confidence, you’ll bring a proactive and positive approach to every challenge.

This role is ideal for someone with experience in retail or hospitality management who is ready to thrive in a fast‑paced, customer‑focused environment. If you’re passionate about creating memorable customer journeys and empowering colleagues to achieve their best, this assistant store manager opportunity at Brent Cross could be the perfect next step in your career.

• Free eyewear annually, available from day one
• Uncapped monthly bonus potential
• Family and friends discounts of 25‑75% off with free eye tests
• 33 days holiday, with the option to buy or sell days
• Access to our employee assistance program for confidential wellbeing support
• Opportunities to get involved with the One Sight Essilor Luxottica Foundation

• Strong problem‑solving skills
• A customer‑obsessed mindset with a passion for outstanding service
• Ability to influence and motivate others
• Active listening and empathy for both customers and colleagues
• Staying calm under pressure
• Being a collaborative team player
• Positive energy and potential to become a brand ambassador

As an assistant store manager with Vision Express, you’ll be part of a business with over 550 stores across the UK and Ireland, giving you opportunities to grow, share knowledge and progress your career. We’re committed to diversity, inclusion, and creating a culture built on trust, where everyone can reach their potential.