Operations Manager

We are looking for a hands‑on Operations Manager to lead all aspects of inventory management and site operations at our Doncaster Head Office.

Reporting to the Managing Director and managing a small on‑site team (including Supervisors and Production Operatives), you will oversee electro‑mechanical production, inventory control, and inbound and despatch logistics, ensuring smooth, compliant and efficient operations aligned to business objectives.

• Lead and participate in Operations meetings, setting priorities, resolving issues and ensuring effective communication across teams
• Ensure compliance with ISO 9001 and ISO 14001 standards across all operational activities
• Implement and embed new systems and processes, including works order processing via Net Suite
• Liaise with teams in the UK and internationally to achieve operational objectives
• Liaise directly with customers to ensure high levels of service and satisfaction

• Develop, monitor and report on KPIs to support operational and business objectives
• Plan and manage electro‑mechanical production schedules to meet targets and deadlines
• Report on site operations and KPI performance to Finance and the US production facility
• Support production assembly tasks when required
• Manage goods inwards, despatch and courier usage to ensure efficient receipt, storage and delivery of goods

• Take full accountability for inventory across all locations and stages of production
• Maintain accurate inventory records, ensuring regular reconciliation and control
• Ensure optimal inventory levels to meet sales demand, service levels and customer expectations

• Lead on Health & Safety compliance both on‑site and in the field
• Work closely with Field Engineering management to ensure safe working practices
• Ensure compliance with all company Health & Safety policies and statutory requirements
• Carry out any other reasonable duties required to ensure the smooth running of the business

• Electro‑mechanical qualification
• Valid and current FLT licence
• ILM or CMI Level 5 qualification
• Several years’ management experience within a production or manufacturing environment
• Strong experience of inventory control and management
• Proven track record of meeting production targets and deadlines
• Experience with Net Suite, Hub Spot and Breathe
  
  HR (highly desirable)
• Strong organisational and time‑management skills
• A proactive, flexible and resilient approach with a continuous improvement mindset
• Excellent communication skills, both written and verbal
• Confident relationship builder with the ability to influence and negotiate
• Strong attention to detail
• Proficient in Microsoft Office