General Manager

General Manager | Warehousing | Retail | Doncaster | c £80k

Are you a hands-on operations leader who thrives in fast-paced, seasonal retail environments? We're partnering with a growingretailer to appoint an experienced General Manager to lead their high-volume DC operation.

This is a pivotal leadership role responsible for ensuring the seamless, safe and cost-effective movement of products, to both retail stores and e-commerce customers.

The Role

As General Manager, you will take full ownership of day-to-day operations, ensuring accuracy, efficiency and service excellence across all warehouse activities.

You will be responsible for:

Overseeing all DC operations: goods-in, storage, stock control, picking, dispatch and returns

Managing seasonal peaks

Leading stock accuracy across a diverse and complex SKU profile

Delivering B2B store replenishment and B2C e-commerce fulfilment in line with SLAs

Driving continuous improvement across warehouse layout, racking and operational flow

Managing third-party carriers to ensure timely, damage-free delivery

Upholding robust HSE standards

Analysing KPIs and operational data to drive performance and cost efficiencies

Collaborating closely with buying, merchandising and retail teams to optimise forecasting and space planning

Supporting automation, digital transformation and sustainability initiatives

Leadership & Culture

You'll lead and develop a team of warehouse managers, supervisors and operatives, fostering a culture built on:

Safety first

Operational excellence

Accountability and ownership

Continuous improvement

This is a highly visible role requiring strong communication skills and the ability to influence cross-functionally.

What We're Looking For

Proven experience in warehouse or distribution management within retail or 3PL

Proven leadership of medium-to-large teams in high-volume environments

Strong WMS and inventory management expertise

Deep understanding of health & safety, compliance and stock accuracy

Budget ownership and cost control experience

Experience managing seasonal volatility and changing customer demands

Why This Role?

Opportunity to shape and improve a large-scale DC operation

Key leadership position within a growing retail business

Significant exposure to senior stakeholders

Real scope to drive automation, efficiency and operational strategy

If you're an operational leader who enjoys balancing strategic oversight with hands-on execution and you thrive in seasonal retail environments, we'd love to have a confidential conversation.

BH35329