Junior Networking Engineer

Junior Network Engineer Key Aims

• You'll offer support to users, who can be staff, clients, customers, and suppliers, and troubleshoot any problems. In some cases, this may involve designing new networks.
• Your aim is to ensure the integrity of high-availability network infrastructure to provide maximum performance for your users.
• Although this position is primarily an engineering role, you must have a flair for sales and be able to successfully demonstrate the company's products at exhibitions and to customers as and when required.

• Evaluate new networking technologies/environments, including software and hardware
• Monitors the performance of networks and makes recommendations concerning network quality.
• Create customer and site-specific profiles and provide troubleshooting services to customers and users
• Ensure network security, report on, investigate, and fix network faults
• Design network Topologies and write user and operational documentation. Provides subsequent support and training for users.

You will work with a variety of network technologies, including but not limited to the below:

• WANS/LANS/MANS/WLAN/SDN
• VoIP/CCTV/Access Control/IOT/Telecare/Telehealth Systems
• VLANS/VLAN Tagging and QOS
• Devices attached to the above, such as Firewalls, L2 and L3 Switches, SIP-GSM Gateways, Android Devices, Linux Devices
• SIP Server/Proxies
• PSTN Networks
• RS-485 Networks

• Establish the networking environment by designing the system, installing of software, configuring, and testing
• Undertake Wi-Fi Surveys and make recommendations on where to locate access points
• Design, implement, and project plan new solutions and improve the resilience of the current environment
• Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimisation
• Undertake data network fault investigations in local and wide area environments using information from multiple sources
• Secure network systems by establishing and enforcing policies, defining and monitoring access
• Support and administer firewall environments in line with IT security policy
• Report network operational status by gathering and prioritising information, and managing projects.
• Upgrade data network equipment to the latest stable firmware/software releases
• Installing/removing software on Linux/Android/Windows-based devices.
• Configure routing and switching equipment, hosted IP voice service, and firewalls.
• Provide remote support to on-site engineers and end users/customers. Visit the remote site where necessary.
• Using Wireshark and other tools to monitor TCP/IP streams where necessary.
• Get access to debug logs where necessary
• Undertake capacity management and audit of IP addressing and hosted devices within data centres.
• Trace and Debug application software, especially in relation to SIP Endpoints
• Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis
• Speak to customers via email and phone for initial requirement capture.

• The starting salary will be £25 per annum based on a 37.5-hour week and will rise in accordance with experience
• 20 Days plus Statutory Bank Holidays
• Company Pension
• Car Mileage Allowance when visiting remote sites

You’ll typically work a standard week (Monday to Friday – 9.00 AM to 5.00 PM). However, you may be on call outside office hours, at weekends or in the evenings, and you will need to be flexible in case of major technical problems occurring.

• The work is primarily office-based, although you may need to work across different remote sites
• The job can be challenging, particularly when things go wrong, as customers are dependent on their systems

A degree qualification in at least one of the below related subjects is required:

• Computer science
• Computer software/computer systems engineering
• Computer systems and networks
• Electrical/electronic engineering
• Network security management

You will be expected to do further study (Self Learning and further professional qualifications).

• An up-to-date knowledge…