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Rail Customer Information Specialist
Job in
Doncaster, South Yorkshire, DN1, England, UK
Listed on 2026-01-31
Listing for:
Deutsche Bahn AG
Full Time
position Listed on 2026-01-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading transportation company is seeking a Customer Information Controller for its National Rail Communications Centre in Doncaster. This fixed-term role supports customers by providing real-time travel information and assistance with journey planning. Ideal candidates will excel in communication and customer service within a fast-paced environment. The role includes a 12-week rolling roster with nights and weekends, ensuring consistency of information during disruptions.
The salary starts at £24,891, with additional benefits including annual leave and a pension scheme.
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