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Customer Success Mgr./ CSM Customer Service Rep

Installations Complaints Team Leader – Drive Quality & Resolution

Job in Doncaster, South Yorkshire, DN1, England, UK
Listing for: B&Q
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 35000 GBP Yearly GBP 32000.00 35000.00 YEAR
Job Description & How to Apply Below
A leading home improvement retailer in Doncaster is seeking an Installations Executive Complaints Team Leader to manage the complaints team and improve customer experiences. This role requires a passion for customer service and strong leadership skills, ensuring timely communication and effective resolution of escalated cases. With a salary range of £32,000 - £35,000 and additional benefits, this position offers a great opportunity to enhance team performance and customer satisfaction while maintaining a positive work culture.
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