Customer Service Specialist

.Customer Service Specialist page is loaded## Customer Service Specialist locations:
Doncaster East, VICtime type:
Full time posted on:
Posted 3 Days Agotime left to apply:
End Date:
February 8, 2026 (26 days left to apply) job requisition :
JR63799--We’re looking for a
** customer service and administration superstar
** to be the first point of contact for our customers and provide exceptional support to our team.## ##
** About the Role
** In this dynamic and fast‑paced role, you will support O’Brien Group Services by delivering outstanding customer service and ensuring accurate, efficient administration.

Your key responsibilities will include:
* Being the first point of contact for customers via phone and email
* Delivering an exceptional customer experience with every interaction
* Completing data entry and data validation with high attention to detail
* Providing general administration support to the broader team

If you thrive in a busy environment and love helping people, you’ll fit right in.## ##
** The Perks
** At O’Brien, we’re committed to supporting your growth, wellbeing, and career development. You’ll enjoy access to:
* ** Exclusive discounts
** on major retail brands, dining, insurance, travel, health, beauty, and more
* ** Training and development programs
** to help you realise your potential and build a fulfilling career
* ** Opportunities to give back
** through community events and volunteering
* And much more as part of being a valued member of the O’Brien team!## ##
** What We’re Looking For
** We’re seeking someone who brings the right attitude, capability, and passion for delivering great outcomes for our customers.

To be successful, you will have:
* A genuine passion for delivering excellent customer service
* Strong influencing and negotiation skills
* Resilience and the ability to work in a fast‑paced, complex environment
* Intermediate IT skills and willingness to learn new systems
* A proactive mindset and the ability to take accountability in your work## You’ll be joining a supportive team where your contributions truly matter. We focus on helping our people grow, succeed, and build long-lasting careers.

If you're ready to bring your customer service skills to an iconic Australian brand and be part of a business that’s going places—
** we’d love to hear from you.**--If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you.
** Apply Now!
** At , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents
** Privacy:
** To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our  and .
** Agencies:
** O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
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