Sales Administration & Receptionist

Location: Doncaster, UK

Contract Type: Full-time, Permanent

Are you a highly organised, friendly, and proactive individual with a passion for providing excellent administrative support and a welcoming first impression? Do you thrive in a fast-paced environment and enjoy juggling multiple tasks? If so, we have the perfect opportunity for you!

About Monocon is a leading supplier of refractories and engineering solutions to the steel industry. We are dedicated to delivering high-quality products and services that enhance the efficiency and productivity of our clients. Our team of experts utilise cutting edge technology and industry knowledge to meet the demanding needs of the steel industry.

We are seeking a dynamic and enthusiastic Sales Administration & Receptionist to join our team. This dual role is crucial in ensuring the smooth operation of our sales department and providing a positive and professional experience for all visitors and callers. You will be the first point of contact for our company and will play a vital role in supporting our sales team to achieve their targets.

• Be the welcoming face and voice of Monocon, greeting visitors and answering telephone calls in a professional and friendly manner.
• Manage the reception area, ensuring it is tidy and presentable at all times.
• Direct visitors to the appropriate person or department.
• Manage incoming and outgoing mail, couriers, and deliveries.
• Maintain visitor logs and security procedures.
• Assist with booking meeting rooms and arranging refreshments.
• General administrative tasks such as photocopying, scanning, and filing.

• Provide comprehensive administrative support to the sales team.
• Process sales orders accurately and efficiently.
• Maintain and update customer databases.
• Prepare sales-related documents, such as quotations, proposals, and reports.
• Assist with the preparation of sales presentations and marketing materials.
• Track sales performance data and provide reports as required.
• Coordinate sales team meetings and take minutes.
• Manage and order office supplies for the sales team.
• Liaise with other departments (e.g., finance, marketing, operations) to ensure smooth sales processes.
• Handle sales-related enquiries and provide excellent customer service.
• Assist with other ad-hoc administrative tasks as required.

• Proven experience in a reception or administrative role, ideally with some exposure to sales administration.
• Excellent communication skills, both written and verbal, with a professional and friendly telephone manner.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and as part of a team.
• A proactive and can-do attitude with a willingness to learn.
• Excellent problem-solving skills.
• A positive and professional attitude.

• Competitive salary
• 25 days holiday plus bank holidays
• Pension scheme
• Friendly and supportive work environment

If you are a motivated and enthusiastic individual looking for a rewarding and varied role, we would love to hear from you! Please submit your CV and a covering letter outlining your relevant experience and why you are interested in this position to lesley.staniforth.

We are an equal opportunities employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.