Service Administrator

Service Administrator

Contract Length: 3-6 Months (Potential to go perm)

Location:

Doncaster
Pay Rate: £13.46-£14.42 per hour (PAYE)

Working Pattern:
Fully Onsite (Monday to Friday)

We are seeking a Temporary Service Administrator who can quickly integrate into our client's fast‑paced environment and contribute effectively from day one.

• Manage and work through delivery, return and internal transfer exceptions to finalise fleet movements
• Use Spartan (Phalanx Portal) system to complete movement exceptions
• Use Spartan to complete any unplanned movements
• Use of M3 system to manually allocate or book in equipment
• Monitor and update any missing Check In & Check Out fuel and meter readings
• Allocation and reversal requests from our Customer Centre to accurately complete customer agreements
• Depot cable change requests - perform necessary M3 adjustments
• Assist in clearing outstanding distribution order lines
• Plan stock checks with Service Managers based on financial calendar deadlines
• Stock check preparation (e.g., M3 housekeeping-ensuring all items to be counted are in the correct place, outstanding booking‑in and booking‑out agreement lines checked, work orders closed including parts, etc.)
• Use Power BI reports to help plan activities and work on team targets

• Ability to plan, organise and prioritise own work
• Well‑developed interpersonal skills
• Polite and effective telephone manner
• Clear and concise verbal and written communication skills
• Ability to work under own initiative and as part of a team
• Numerate and literate
• Strong attention to detail and deadlines
• Computer literate with knowledge of systems‑preferably MS Windows, Word, PowerPoint, Outlook and Excel
• Understanding of business processes

• High level of commitment and loyalty
• High working standards
• Well presented and professional
• Self‑confidence
• Self‑motivation
• Good communication and people skills
• Professional approach with a 'can do' attitude
• Passionate and dedicated
• Curious and challenging
• Drive for continuous improvement