Parts Sales Specialist

Industrial Tractor Parts (ITP) is a premier distributor of undercarriage parts for industrial tractors and heavy machinery across the U.S. Founded in 1956, we’ve delivered high-quality products and reliable service for 70 years. We specialize in bulldozers, excavators, and track loaders, offering a comprehensive selection of track chains, sprockets, idlers, rollers, and more. Our expert team is committed to fast delivery, competitive pricing, and exceptional customer support.

• Built on trust, proven in the field – Earned through honesty, hard work, and follow-through.
• Respect the crew – Customers, teammates, and suppliers all get treated right.
• Deliver on every commitment – If we say we’ll deliver, we deliver.
• Move with urgency, maintain high standards – Act quickly without cutting corners.

We’re looking for a Heavy Equipment Parts Sales Specialist to join our Dolton, IL location. This is a full-time, on-site role focused on driving the branch’s overall success — including growing sales, ensuring efficient operations, and delivering exceptional service to every customer. The ideal candidate is hands‑on, goal‑oriented, and ready to take ownership of branch performance.

This position also includes warehouse responsibilities such as shipping, receiving, organizing, maintaining warehouse cleanliness, operating a track press, and performing other assigned tasks.

• Professionally and accurately assist customers with part inquiries in person, over the phone, and via email
• Build and maintain strong, long‑term relationships with customers and equipment dealers to foster loyalty and drive repeat sales
• Look up parts, check inventory availability, and recommend appropriate products
• Prepare accurate quotes, process sales orders from start to finish, and follow up to ensure an exceptional customer experience
• Identify and pursue new sales opportunities to achieve or exceed revenue targets
• Develop and implement strategies to attract new customers and expand the branch’s market reach
• Pick, ship, receive, label, and organize inventory efficiently
• Unload shipments, process vendor invoices, and maintain accurate records
• Operate a forklift to load/unload trucks (training provided if needed)
• Learn and operate a track press (training provided)
• Learn all aspects of branch operations, including inventory, logistics, purchasing, and staffing, with the potential to step into a leadership role
• Maintain a clean, safe, and organized work environment that reflects company standards
• Perform other responsibilities as assigned by the General Manager

• High school diploma required; college coursework a plus
• 3–5 years of experience in sales, ideally in parts distribution, undercarriage, or heavy equipment
• Strong mechanical knowledge, with the ability to identify and recommend parts for bulldozers, excavators, track loaders, and other earthmoving machinery
• Proven relationship‑building skills and a customer‑focused mindset
• Hands‑on, results‑driven approach with strong communication, organizational, and decision‑making abilities
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (Net Suite preferred)
• Comfortable using the internet to source technical information and verify part numbers
• Ability to lift/move 25 lbs. regularly and up to 100 lbs. with assistance, following safe handling practices
• Willingness to work in a warehouse and occasional outdoor environments; noise levels consistent with standard business operations
• 401(k) with company match
• Paid time off and holidays
• Training and professional development opportunities
• Supportive, team‑oriented work environment
• And more

• Some travel may be required for customer visits
• This is a full‑time, on‑site position based in Dolton, IL