About QNB
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+).
The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.
The incumbent will be responsible for security systems, procedures and other guidelines are implemented, and standards fully comply with the requirements to ensure security of both local and international branches. Provides technical and administrative support for security access control systems such as Colour Under Vehicle Scanners, Number Plate Recognition Systems, Automated Booms and Barriers, CCTV, X-ray Screening and Intrusion Alarm.
Main Responsibilities- Shareholder & Financial: Implements KPI’s and best practices for Technical Projects. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.
- Customer (Internal & External): Analyse situations and branches’ concerns and suggest actions that can help resolve problems. Use defined internal processes and always strive to meet and exceed service standards. Understand the international branches’ difficulties and elevate to Safety & Security management for solutions. Report all customer related security incidents and communicate to employees and external customers all security procedures that will be taken to resolve issues.
Resolve security system issues of a routine technical nature. Conduct basic fault finding and minor maintenance on security systems. Works in accordance to the established Policies and Procedures. - Internal (Processes, Products, Regulatory): Monitor, note, report and investigate suspicious persons and situations, security hazards and unusual or illegal activity in international and local QNB premises. Carry out spot checks on contractor employees at various international QNB locations, check their security passes to ensure clearance for presence in the area. Conduct security checks to ensure security equipment are functional. Supervise routine, scheduled and emergency safety of all equipment & electrical/ mechanical systems needed for efficient QNB operations.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences and submit to AVP Technical Projects. Verify & ensure the record of all security equipment delivered to Branches and monitor the maintenance cost accordingly. Act as point of contact for international branch related security queries. Follow up the security policies and procedures in all buildings in the bank, check the security equipment and carry out maintenance.
Provide training to security guards in discharging their duties. Compile data and statistics for the security monthly report. Monitor security access control systems to detect any risk or deviances from screening policy/procedure. If deviances are detected, to alarm and activate approved response activities. Enforce security access & egress control procedures, by allowing only authorized vehicles persons or baggage to enter to, or exit from the QNB Facility.
Maintain…
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