QA​/QC Manager

Job Summary

The QA/QC Manager is responsible for leading and managing the Quality Control and Quality Assurance functions of the assigned location, working closely with the head of operations and other functional managers to ensure that products meet or exceed customer expectations, and that quality and compliance standards are met. The position holder will also develop and implement quality control plans and procedures and will manage a team of Quality Control and Quality Assurance professionals.

Enforces the implementation of quality control plans and procedures to ensure compliance with industry standards, customer requirements, and regulatory requirements.

Ensures that all products delivered meet or exceed customer expectations, and that quality and compliance standards are met.

Conducts regular quality audits to ensure compliance with quality standards and procedures.

Works closely with all functional managers to identify and resolve quality issues, and to continuously improve product quality.

Manages the non‑conformance and corrective action process, ensuring timely and effective resolution of quality issues.

Ensures that all quality documentation is accurate, complete, and up‑to‑date, and that it is stored and maintained in an appropriate manner.

Develops and delivers quality training programs to ensure that all employees are aware of quality standards and procedures.

Supervises all QA/QC plans as well as amendments and revisions in order to meet the project quality requirements and client’s expectations.

Establishes project quality objectives in line with IMS corporate objectives and monitors submittals of QA/QC reports.

Builds and implements a control system for suppliers and subcontractors.

Manages/attends all required/related meetings and arranges all project quality requirements with the project owner/consultant and project management team.

Supports the implementation of HSE initiatives, participates in safety awareness activities, and contributes to incident reporting and resolution in alignment with company and IMS policies.

Responsible for ensuring compliance with all food safety standards and authorized to take corrective actions when necessary.

Experience in Quality Control and Quality Assurance, preferably in an industrial manufacturing environment.

Strong knowledge and experience in quality standards, regulations, and compliance requirements.

Efficient leadership and management skills, with the ability to inspire and motivate a team of professionals to achieve project objectives.

Strong problem‑solving and analytical skills, with the ability to analyze complex data and develop effective solutions.

ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role.

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year(s) GCC experience is a plus.

• Agility
• Resilience
• Quality Leadership
• Quality Assurance
• Material Testing & Standard Awareness
• Statistical Quality Control
• Sub‑contractor Quality Management
• QA Audits
• Build High‑Performing Teams
• Provide Direction

Bachelor's Degree in Dairy Science or Engineering, Professional degree in Industrial Engineering or Lead Auditor certification (ISO 9001 or equivalent) or ASQC certification (CQM/CQE).