Sales & Marketing Coordinator

Job Description

The Sales & Marketing Coordinator provides administrative and operational support to the Sales and Marketing Department of a 5-star hotel. This entry-level role assists with sales coordination, marketing initiatives, client communication, and brand support while maintaining the high standards of service and professionalism expected in a luxury hospitality environment.

Key Responsibilities

• Support the sales team with preparation of proposals, contracts, presentations, and reports

• Coordinate sales activities, client follow-ups, and internal communications

• Assist in the execution of marketing campaigns, promotions, and hotel events

• Maintain and update client databases, CRM systems, and sales records

• Support digital marketing activities including social media content, email campaigns, and website updates

• Liaise with internal departments to ensure smooth coordination of sales and marketing initiatives

• Assist in managing marketing collateral, brochures, and branded materials

• Monitor and compile basic sales and marketing performance reports

• Ensure brand standards and hotel image are consistently maintained

Qualifications & Requirements

• Bachelor’s degree or diploma in Marketing, Business Administration, Hospitality Management, or a related field

• Strong written and verbal communication skills in English (additional languages are an advantage)

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); CRM knowledge is a plus

• Basic understanding of sales, marketing, or hospitality operations

• Well-organized, detail-oriented, and able to multitask in a fast-paced environment

• Professional appearance and customer-focused attitude

Experience

• Entry-level position (0–1 year of experience)

• Internship or training experience in hospitality, sales, or marketing is an advantage

Competencies

• Strong coordination and organizational skills

• Ability to work collaboratively with cross-functional teams

• High level of discretion and professionalism

• Willingness to learn and grow within a luxury hotel environment

What We Offer

• Opportunity to start a career in luxury hospitality sales and marketing

• Professional training and development

• Exposure to high-profile clients, events, and international standards

• Career growth opportunities within the hotel or hotel group