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Job Description & How to Apply Below
A leading automotive company in Doha is seeking a skilled leader for its omnichannel contact center operations. You will manage a diverse team of agents and ensure exceptional customer satisfaction across multiple channels, aligning operational excellence with company standards. The ideal candidate should have a Bachelor's Degree, experience in workforce planning, and a customer-centric approach. This role is crucial for driving sales and aftersales revenue through effective team management and process optimization.
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