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Customer Success Mgr./ CSM

Group CX Leader: Multi-Market VOC & Digital Transformation

Job in Doha, Qatar
Listing for: Starlink Qatar
Full Time position
Listed on 2026-01-17
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications firm is seeking a visionary Senior Manager of Group Customer Experience to enhance customer interactions across its operations. The role involves orchestrating the Voice of Customer program, driving digital transformation, and standardizing performance across nine countries. The ideal candidate will have over 10 years of experience in customer experience management, advanced skills in managing multi-channel contact centre operations, and a strong ability to translate data insights into actionable strategies.

Join us in creating superior customer experiences!
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