Housing Supervisor

Qualifications

• Minimum 1–2 years' experience managing staff accommodation and facilities of a similar size and nature
• Experience working in remote locations is an advantage
• Strong ability to prioritize, multitask, and manage operations efficiently
• Excellent communication, interpersonal, and customer service skills
• Experience working in a multicultural environment
• Knowledge of Fire & Life Safety systems

The Housing Supervisor is responsible for managing all staff accommodation, housing facilities, and related services to ensure a safe, comfortable, and well-organized living environment for colleagues.

• Enforce accommodation rules and regulations fairly and consistently
• Assign staff to accommodation based on entitlement, nationality, gender, and religion
• Prepare welcome kits for new joiners
• Manage linen issuance and exchange
• Conduct regular room and building inspections to ensure cleanliness, safety, and compliance
• Maintain updated accommodation lists and emergency evacuation records
• Oversee housing inventory and submit monthly reports to HR
• Coordinate logistics for visiting staff and partners

• Track and follow up on maintenance issues and ensure timely resolution
• Maintain detailed maintenance records
• Ensure all housing areas meet health, safety, and hygiene standards
• Enforce fire safety, emergency procedures, and hazard prevention practices

• Work closely with Human Resources, Maintenance, Purchasing, and other departments on onboarding, transitions, supplies, and accommodation needs
• Maintain professional and respectful relationships across all departments

• Ensure confidentiality of all employee and company information
• Uphold company values and grooming standards
• Participate in trainings and departmental meetings
• Perform additional duties as required for smooth operations

• Prolonged standing and walking
• Lifting and carrying up to 30 lbs
• Occasional climbing, bending, and manual handling

This description outlines the main responsibilities of the role but is not exhaustive. Additional duties may be assigned based on business needs.