Chief of Staff

CHIEF OF STAFF TO THE CEO

Pass — Doha, Qatar

Website:(Use the "Apply for this Job" box below)..qa

Reports To: CEO (Founder)

Employment Type: Full-Time

Relocation: Open to exceptional global candidates

Compensation: Competitive / above-market

About Pass

Pass is building the logistics infrastructure and technology ecosystem powering e-commerce across Qatar and the wider MENA region.

Through Pass Delivery, Pass Fulfillment, and Pass Technologies, we operate across last-mile execution, warehouse operations, and internal tech development.

We are expanding rapidly, scaling across the region, and developing systems that redefine how logistics operates in fast-moving markets.

Pass is a high-performance, founder-led environment. Discipline, clarity, speed, and intelligence define how we work.

About the Role — Chief of Staff

The Chief of Staff is the CEO’s strategic and operational extension.

You will bring structure, clarity, alignment, and follow-through to every part of the organization.

This is not an administrative role.

It is a systems, strategy, communication, and execution role for someone with exceptional capability.

There is no minimum experience requirement.

We hire based on intelligence, communication quality, discipline, and maturity.

This role is demanding, high-pressure, and highly rewarding for the right person.

Key Responsibilities Organizational Structure & Governance

• Work with the CEO to design organizational architecture, reporting lines, and role clarity.
• Implement governance frameworks, SOPs, approval flows, and escalation paths.
• Ensure the company runs on structured processes, not verbal chaos.

KPI Systems & Performance Management

• Build and maintain KPI dashboards across all business units.
• Deliver weekly and monthly performance reports for the CEO.
• Ensure leaders are accountable to targets and timelines.

Cross-Functional Alignment

• Coordinate with department heads across Delivery, Fulfillment, Technology, Finance, Commercial, and HR.
• Translate high-level strategy into clear execution plans.
• Ensure alignment across teams during Pass’s expansion into MENA.

Operational Execution & Follow-Through

• Establish follow-up systems to ensure decisions are implemented.
• Monitor bottlenecks and drive corrective action.
• Maintain clarity and urgency across the organization.

Communication & Executive Reporting

• Prepare briefs, strategic summaries, and decision documents for the CEO.
• Ensure internal communication is clear, structured, and consistent.
• Handle sensitive information with confidentiality and precision.

HR Oversight

• Support HR in performance evaluations, hiring pipelines, and organizational discipline.
• Assist in shaping culture, standards, and communication norms across the company.

CEO Enablement

• Structure the CEO’s workflow, agenda, and priorities.
• Join key internal and external meetings.
• Ensure all action items are translated into outcomes.

What We Look For

• Strong analytical and structured thinking.
• Exceptional verbal and written communication.
• High discipline, organization, and attention to detail.
• Ability to operate under high pressure and tight timelines.
• Maturity and sound judgment.
• Fast learning across multiple domains.
• Ability to bring structure to ambiguity.
• Ownership mindset.

There is no minimum experience requirement.

Capability matters more than years.

Highly Favored: PR & Communications Background

Candidates with PR, corporate communications, or media experience will be strongly favored.

This role benefits from:

• Executive messaging
• Internal alignment
• External narrative shaping
• High-quality communication output
• Stakeholder management
• CEO brief writing

As Pass grows across MENA, this competency becomes a major advantage.

Additional Preferred Backgrounds (Not Required)

• Tech-first or tech-friendly environments
• Luxury or hospitality (high standards, presentation, precision)
• Finance (analysis, KPI thinking, reporting)
• Law (contracts, governance, structured thinking)

These backgrounds often produce candidates with strong discipline, communication skills, and executive presence.

Why This Role Is Highly Rewarding

• Above-market compensation
• Relocation available globally
• Direct access to the CEO
• Exposure across strategy, operations, HR, finance, and technology
• A central role in shaping the Pass Group operating system
• Career acceleration unmatched by traditional roles
• High-impact position during regional expansion

This is a role for someone who wants to build, lead, structure, and scale.

How to Apply

Submit your CV and a short written statement or 1-minute video explaining:

Why you want to work at Pass

Why you believe you fit this role

How you operate under pressure and responsibility

Send to:
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