QNB- Associate Facilities Management

QNB
3587 - Associate Facilities Management

Employer: QNB Group

Posted: Feb 24, 2026 |
Type: Full-time |
Pay: Negotiable |
Experience Level: Advanced (5-10 yrs)

Established in 1964 as the country’s first Qatari‑owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. Its presence through subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. With over 28,000 employees serving up to 20 million customers across 1,000 locations, and an ATM network of 4,300 machines, QNB maintains its position as one of the highest‑rated regional banks, backed by leading credit rating agencies.

The Bank has received many awards and has a strong community support program, sponsoring various social, educational and sporting events.

The incumbent will support and carry out maintenance works (electrical, A/C, plumbing, furniture, office equipment, etc.) at all of the Group’s local premises.

• Shareholder & Financial: support and carry out all maintenance duties to prevent financial losses due to property malfunction or damage; implement KPIs and best practices for Facilities Management; promote cost consciousness and efficiency, enhance productivity, minimize cost, avoid waste, and optimise benefits for the bank; act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External): perform maintenance services for all Group’s departments and branches as required; assist customers with queries on Bank’s product and seek solutions to their requests; maintain activities in accordance with Service Level Agreements (SLAs) to improve turn‑around time; build and maintain effective relationships with related departments and units; provide timely and accurate data to external and internal auditors, compliance, financial control and risk when required.
• Internal (Processes, Products, Regulatory): carry out maintenance works in respect of Electrical, A/C, plumbing, building maintenance, furniture, etc., at all premises and ATM locations; support delivery of scheduled and emergency maintenance to all equipment and electrical/mechanical systems; log complaints/maintenance requests; perform daily and weekly maintenance rounds; respond to emergency requests; investigate complaints of faulty or damaged equipment and repair minor issues;
  
  document parts requirements and request approvals; coordinate external service providers as needed; obtain higher approval for all major works.
• Learning & Knowledge: participate in training of equipment maintenance/operation procedures; provide instructions and training to assigned persons for operating equipment; maintain a good understanding of various equipment and best practices; perform complex maintenance tasks and prioritize activities; identify professional development opportunities; stay current with developments in the field.
• Legal, Regulatory, and Risk Framework Responsibilities: comply with all applicable legal, regulatory and internal compliance requirements, including AML & CTF, sanctions, data protection, fraud control, whistle‑blowing, conflict of interest and insider dealing policies; perform role under Three Lines of Defence to identify, monitor, manage, report risks; ensure systematic good client outcomes under Conduct Risk policy; support RCSA, KRI, incident reporting and remediation under operational risk management.

• Bachelor’s degree
• Technical diploma in the relevant field (Electrical, A/C, plumbing, etc.)
• No previous experience required; entry‑level role.

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate