Senior Service Technician

The role holder is responsible for carrying out service field activities (preventive maintenance call back attendance, planned/unplanned repair works, modernization, etc.) within the respective territory/route assigned. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

• Performs preventive maintenance cleaning and other contractual works of assigned units as per the route chart issued.
• Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area with minimum assistance from the Team Lead Mechanic.
• Attends to equipment callbacks and conducts inspection and fault finding to return the equipment to service.
• Identifies and reports abnormalities (interior as well as exterior) missing components, etc., through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities.
• Coordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements.
• Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets, etc. associated with mechanical duties in a timely manner.
• Conducts operations within client site rules and regulations, escalating potential conflicts with Otis safety guidelines.
• Ensures all service/maintenance operations are conducted within the OTIS safe working procedures WWJSSS requirement, etc., and adequate personal protective equipment to minimize any safety concerns.
• Supports other junior colleagues with service/maintenance operations at the client sites, acting as a buddy to help develop their skills further.
• Reports any accidents, near misses, potential hazards, and unsafe conditions that occur during work activity and impact the safety of the mechanics or end users to the Team Lead Mechanic.

• Minimum 7 years experience in elevator industry
• Trouble shooting major and minor repair works for Elevator and Escalator.
• Diploma or equivalent education
• Good communication skills

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong including engineers, digital technology experts, sales and functional specialists as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast‑moving, high‑performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted and caring community where your contributions and the skills and capabilities you’ll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities, training and resources that build leadership and capabilities in Sales, Field Engineering and Major Projects, and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people‑powered company we put people, passengers, customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes—prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age or any other federally protected class.

To request an accommodation in completing an employment application due to a special need or a disability please contact us at .

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Country: Qatar

Location: QAT
01:
Office No. 3 & 4 4th Floor Al Manara Building, B Ring Road Doha, Al Jadeeda PO Box 23500 Doha, Qatar

Key

Skills:

Mechanic Experience, Pest Control, Customer Service, Hand Tools, HVAC, Mechanical Knowledge, Automotive Repair, Service Technician Experience, Maintenance, Heavy Lifting, Equipment Repair, Troubleshooting.

Employment Type: Full-Time

Experience: years

Vacancy: 1