IT Assistant

The IT Assistant will play a key rolein supporting the day-to-day IT operations of the business, with a strong focuson Office 365 administration, IT asset management and user support for bothpermanent staff and project-based teams. The role will also support the development and ongoing management of the company intranet and the setup and documentation of IT processes and procedures, including automated workflows,approvals and internal request processes.

• Actas an administrator for Microsoft Office 365, including user account management, permissions and licensing.
• Provide
  
  IT support to full-time employees and project staff, including troubleshootinghardware, software, access and connectivity issues.
• Maintain and manage the IT asset inventory, including laptops, software licenses and assigned hardware.
• Support
  
  IT onboarding and offboarding processes, including system access, emailgeneration, equipment allocation and access removal.
• Administer and maintain the company intranet, ensuring it is structured, up to date anduser-friendly.
• Supportautomated workflows within the intranet, including requests and approvals andtravel management.
• Support the setup, documentation and maintenance of IT processes and procedures,including SOPs and workflows.
• Actas the first point of contact for IT-related queries and issues, escalatingwhere required.
• Ensure
  
  IT systems, data access and hardware are managed in line with company policies and security best practices.

• Bachelor’sdegree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
• 1–3years of experience in an IT support or IT administration role.
• Demonstrated experience as an Office 365 administrator.
• Experience managing or supporting an intranet environment with workflows and approvals.
• Strong organizational skills and attention to detail.

• Opportunity to work in a dynamic, project-driven organisation.
• Exposure to modern Office 365 tools, automation and digital workplace initiatives.
• Collaborative and entrepreneurial team environment.
• Career development opportunities in a fast-growing consultancy.
• Competitivepackage and flexibility where possible.