Head of Network Infrastructure Operations

Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking an experienced Head of Network Infrastructure Operations to lead large-scale network operations, NOC performance, and strategic infrastructure initiatives across mission‑critical environments. This role requires strong operational leadership, deep technical expertise, and proven experience managing enterprise network operations within complex, high availability environments.

• Operational Excellence & NOC Management
  • Oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response.
  • Establish and monitor critical SLAs/SLOs for network uptime, performance, and service reliability.
  • Lead engineering teams during high‑pressure, live operational environments and time‑sensitive event windows.
  • Collaborate with business and event stakeholders to translate operational needs into technical network specifications.
  • Lead high‑severity incident response and conduct detailed Root Cause Analysis (RCA).
• Strategic Infrastructure Roadmap
  • Design and implement scalable network architectures across LAN/WAN, data center, and cloud environments.
  • Evaluate and adopt emerging technologies such as SD‑WAN, Wi‑Fi 6E, and SASE.
  • Lead modernization initiatives, including decommissioning legacy infrastructure and migrating to modern platforms.
• Network Automation & Innovation
  • Drive automation initiatives for network provisioning and configuration management.
  • Implement CI/CD pipelines for network changes and infrastructure deployments.
  • Standardize deployments using tools such as Ansible, Terraform, or Python.
• Risk Management & Security Compliance
  • Partner with cybersecurity teams to enforce Zero Trust models and robust security controls.
  • Ensure network infrastructure complies with global standards (ISO 27001, SOC 2, etc.).
  • Lead disaster recovery planning, testing, and business continuity initiatives.
• Financial & Vendor Management
  • Manage CAPEX/OPEX budgets for network infrastructure and operations.
  • Negotiate contracts with ISPs, vendors, and managed service providers.
  • Conduct regular service and performance reviews with technology partners.

• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 12–15 years of network engineering experience, with at least 5 years in a senior leadership role.
• Proven experience managing large‑scale, multi‑vendor enterprise network environments.
• Strong experience in backbone technologies including BGP, MPLS, VXLAN, and SD‑WAN.
• Experience with hybrid cloud connectivity (Azure, GCP, Express Route, Direct Connect).
• Hands‑on exposure to data center networking technologies (Cisco ACI, Nexus, UCS, VMware NSX).
• CCIE certification – Mandatory.
• Preferred certifications: CCNP, ITIL, PMP, Azure Advanced Networking or equivalent.
• Software‑Defined Networking (SDN) and centralized network controllers (ACI, NSX).
• Advanced routing and switching (BGP, OSPF, EVPN, MPLS).
• Network virtualization and micro‑segmentation security controls.
• Infrastructure automation using Python, Ansible, or Terraform.
• Application delivery technologies including load balancing and traffic engineering.
• Strong knowledge of network security, Zero Trust, and firewall integrations.
• Expertise in performance monitoring, telemetry, and proactive network optimization.

• Competitive Salary + Benefits Package