Product Designer

About the role

We are looking for a Product Designer to join our growing Digital Enablement team.

As a Product Designer, you will be responsible for creating user flows, customer journey maps, wireframes, mockups and prototypes based on user research and customer feedback. You will also handle design of the overall product functionality on Qatar Airways mobile app and website, ensuring a smooth, frictionless user experience, while iterating on designs based on user-testing.

• Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and friction points, and devise solutions while taking into consideration technical recommendations for front-end and back-end developments. Take a user-centered design approach to design, and make data-driven decisions related to core and new features – present these decisions to different stakeholders when required.
• Participate in ideation and conceptual development of new products and features, within an interdisciplinary team that includes creative and market leads, product managers, and developers.
• Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics, and understand user behavior.
• Work closely with UX Leads in IT to bring synergies and standardize tools and solutions across the company.
• Collaborate with product managers to translate concepts and requirements into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Perform other department duties related to their position as directed by the Head of the Department.

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

• Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience
• Bachelor’s Degree or Equivalent without prior experience for Qatari nationals
• Demonstrated experience in UX Design, Interaction Design or Product Design
• Expertise in standard UX software such as Sketch, Omni Graffle, Axure, In Vision, UXPin, Balsamiq, Framer, and the like is a must.
• A portfolio of work demonstrating compelling design solutions for end-to-end experiences.
• Ability to work extensively with cross-functional teams.

• Experience working with Web Analytics tools such as Adobe Analytics.
• Basic HTML5, CSS3 and JavaScript skills.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

If you are interested in submitting your application and feel that you are a good fit for this role, please fill in our application form and upload your CV and updated portfolio for our review and consideration.