Night Auditor

Job Description

Job Summary:

Responsible for overseeing the nightly operations of the hotel, ensuring accuracy in financial transactions, and providing exceptional customer service to guests during the night shift.

• Conducting the nightly audit to reconcile all daily transactions, including room charges, food and beverage sales, and other applicable fees.
• Handling guest check-ins and check-outs during the night shift, including resolving any guest inquiries or issues.
• Monitoring the hotel premises for security purposes and addressing any safety concerns that may arise.
• Assisting with administrative tasks such as updating reservations, preparing reports, and coordinating with other hotel departments.
• Providing exceptional customer service to guests by addressing their needs and inquiries promptly and professionally.

• Attention to detail
• Strong mathematical and analytical skills
• Ability to work independently
• Excellent communication skills
• Proficiency in using hotel management software - PMS OPERA SYSTEM
• Customer service orientation
• Organizational skills
• Time management abilities
• Problem-solving skills
• Knowledge of basic accounting principles