Explore the world of butler jobs, where meticulous service and refined hospitality are paramount. These roles demand exceptional organizational skills, discretion, and a passion for providing unparalleled support to employers. A butler's responsibilities often include managing household staff, overseeing events, handling travel arrangements, and ensuring the smooth operation of a residence.
Job opportunities for butlers can be found in private households, luxury hotels, resorts, and even corporate settings. The demand for skilled butlers remains steady, particularly among high-net-worth individuals and establishments that prioritize personalized service. Candidates should possess excellent communication skills, a keen eye for detail, and the ability to anticipate needs.
If you have a background in hospitality, estate management, or a related field, a career as a butler could be a rewarding path. Search for butler positions that match your experience and career aspirations, and take the next step toward a fulfilling role in the world of private service. Consider refining your search with specific keywords such as 'private butler', 'estate manager', or 'household manager' to find the most relevant opportunities.
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Job Description
Key Responsibilities:
- Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.
- Attends daily briefings and notes all information about the guests and functions in the hotel.
- Engages and customizes check-in procedures, suite set-up, and suite orientation.
- Offers welcome drinks, creates bespoke destination itineraries and dining recommendations.
- Intuitively anticipates through observation and interactions guests' needs and wants and orchestrates special occasions and celebrations.
- Ensures all suites receive prompt and courteous service.
- Ensures that special preferences of all guests are taken into consideration.
- Regular service offerings include unpacking, packing, light laundry handling, shoe-shine service.
- Works closely with in room dining and engages / customizes replenishment of amenities for occupied suites.
- Liaises with in room dining and housekeeping and checks on a regular basis to ensure amenities, guest preferences and other such points are taken care of and carried out flawlessly.
- Engages and customizes in suite Maxi Bar set-ups for occupied suites.
- Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites.
- Keeps track of all DND rooms and informs the Butler Supervisor for further follow up.
- Offers assistance for departure arrangements and provides fond farewell.
- Responsible of the cleaning and maintenance of all Butler areas including guest suites, pantries, stores, equipment perishables, stationary, etc.
- Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests' requests.
- Ensures all communication is carried clearly amongst the team.
- Performs related duties and special projects assigned.
- Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
- Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
- Cooperates closely with In-Suite Dining and Housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for guests with all other areas of the hotel.
- Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.
- Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Doha Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management.
- Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel.
- Follows Hotel Evacuation Policy in case of an Emergency.
Qualifications & Skills
- Previous experience as a Butler or in a luxury guest services role in a 5-star hotel or ultra-luxury environment.
- Strong knowledge of luxury…
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