Room Attendant

Job Description

• Reports for duty on time.
• Fully Implement the keys issue.
• Signs daily attendance sheet.
• Signing for the duty mobile.
• Receives work assignment, keys and supplies from the supervisor.
• Signs key logbook and responsible for the master key.
• Setting up the trolley before starting to clean the areas.
• Cleaning of guest lift landing and the guest corridors.
• Checking the fire exit staircase and cleaning.
• Check all rooms and bathrooms, performing any combination of the following duties.
• Clean rooms and bathrooms, performing any combination of the following duties.
• Vacuums carpet and upholstered furniture, dusts and damp wipes furniture, empties ashtrays and wastebaskets.
• Makes beds, washes sink, bathtub, toilet, tiles, mirrors and floor.
• Polishes brass and metal.
• Replenishes bathroom supplies and room supplies.
• Tidies and arranges neatly guest toilet articles on vanity top.
• Spot cleans carpet when necessary.
• Spot cleans upholstery and drapery when necessary.
• Cleans and keeps the guest corridors, service pantries and service areas neat and tidy at all times.
• Checks and reports any maintenance work required to the Supervisor immediately.
• Reports damaged or missing items and suspicious behavior of guest to supervisor immediately.
• Informs or removes Room Service trays and trolleys from guestroom and corridors.
• Informs valet service to collect guests' clothes for laundry, dry cleaning or pressing.
• Fills in the room attendant report with accurate time of entering the guestroom.
• Turns in all lost found articles to Housekeeping before off duty.
• Maintains rooms assigned, in clean, safe and hygienic state at all times.
• Greets guest in courteous and polite manner at all times.
• Reports to Housekeeping office of guests who have pets. Cooking equipment (hotel rooms) and dangerous possessions in the room.
• Coordinates with Supervisor if items are missing in assigned areas.
• Opens and records down the time for rooms requested by engineering in the Housekeeping Attendant Report.
• Attends daily briefing.
• Reports to works well groomed.

• At least one year' experience as a Room Attendant in a hotel.
• With good communication skills.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.