Outlet Manager

As the Outlet Manager, you will lead the operations of your designated restaurant. Your key duties and responsibilities will be to ensure profitable F & B operations, achieve outlet business goals, accurately forecast business demands, work with the team to develop & execute marketing plans, achieve exceptional guest service, and profitability. Your leadership and vision will drive the outlet's success and reputation as a premier destination.

• Oversee Daily Operations:
  Lead the operations, ensuring smooth service and an exceptional experience for every guest.
• Team Leadership:
  Supervise, motivate, and develop a talented team, promoting high standards of service, teamwork, and hospitality.
• Guest Satisfaction:
  Maintain consistent guest satisfaction by addressing concerns, improving service standards, and ensuring attention to detail.
• Financial Management:
  Control budgets and manage costs effectively, driving revenue and profit maximization while maintaining high operational standards.
• Staff Training & Development:
  Train and mentor team members, encouraging growth and enhancing service delivery.
• Health & Safety Compliance:
  Ensure compliance with all health, safety, and hygiene regulations across the outlet.

• Similar experience in a luxury hotel and/or resort, or high-end restaurant.
• Strong communication and interpersonal skills.
• Creative mindset with the ability to innovate and adapt to changing trends.
• Ability to lead a large and diverse team.
• Ability to work in a fast‑paced environment.

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit  to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.