Lobby Ambassador – Chinese Speaker

La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. The hotel offers 225 elegantly appointed rooms and suites, nine dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20‑meter indoor swimming pool, and a full‑service deluxe spa. Located just a 2‑minute walk from Al Sadd Metro Station and a 30‑minute drive from Hamad International Airport, it provides seamless access to the city’s commercial and cultural hubs.

• Employee benefit card offering discounted rates worldwide for you and your family
• Learning programs through our Academies to sharpen your skills
• Opportunities to make a difference through Corporate Social Responsibility activities
• Career development with national and international promotion possibilities

• Greet and welcome guests professionally in Chinese (Mandarin preferred) and English
• Assist guests with check‑in/check‑out guidance, directions, and facilities information
• Provide personalized assistance, anticipating needs and exceeding expectations
• Act as a cultural liaison for Chinese‑speaking guests, ensuring comfort and clear communication
• Coordinate with Front Desk, Concierge, Bell Desk, and Guest Relations teams
• Handle guest inquiries, requests, and complaints promptly and discreetly
• Promote hotel services, dining outlets, and local attractions
• Maintain lobby presence to ensure guests feel attended to at all times
• Support VIP arrivals, group check‑ins, and special events
• Uphold luxury brand standards, grooming, and etiquette at all times

• Fluent in Chinese & English
• Minimum 1–2 years of experience in luxury hospitality, guest relations, or front office
• Excellent communication and interpersonal skills
• Strong customer‑service mindset with to detail
• Professional appearance and demeanor
• Ability to work flexible shifts, including weekends and holidays

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Entry level

Full‑time

Other

Hospitality

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