Housekeeping Manager - Waldorf Astoria Lusail

Job Number:

Waldorf Astoria Doha Lusail
Qatar Entertainment City Doha
Plot No. LED-ENT/01

A Housekeeping Manager will support all Housekeeping and Laundry operations, including the development of the Team Members within the group to provide an exceptional experience for our Guests.

As a Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to assist the Executive Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
• Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
• Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
• Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training to support the Executive Housekeeper
• Ensure communication meetings are conducted
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the team
• Deputise in absence of the Executive Housekeeper
• Provide excellent guest service
• Assist other departments wherever necessary

EOE/AA/Disabled/Veterans

Full-time

Waldorf Astoria Hotels & Resorts

Housekeeping and Laundry