Door Host

Organization - Andaz Doha

Join to apply for the Door Host role at Andaz
.

Provide the first warm and professional welcome to all arriving guests, opening vehicle and hotel doors with a genuine smile. Assist guests immediately upon arrival by unloading luggage from cars and taxis, ensuring it is handled with care and properly tagged. Transport guest luggage promptly and safely to their rooms using bell carts, explaining room features (lights, AC, etc.) upon entry.

Manage the flow of traffic at the hotel entrance (porte‑cochère), ensuring the driveway remains uncongested and accessible for arriving vehicles. Coordinate efficiently with Valet Parking to ensure guest vehicles are parked and retrieved quickly. Arrange transportation for guests by hailing taxis or coordinating with private drivers, providing them with clear directions to the guest's destination. Manage the secure storage of guest luggage in the designated luggage room for early arrivals or late departures, maintaining accurate records.

Maintain the cleanliness and presentation of the hotel entrance, lobby, and bell desk area at all times. Assist guests with special needs, such as providing wheelchair assistance or using umbrellas during inclement weather to escort them to/from vehicles.

• Provide a warm welcome to all arriving guests.
• Unload luggage from cars and taxis with care.
• Transport luggage to guest rooms using bell carts and explain room features.
• Manage traffic flow at the porte‑cochère to keep the driveway accessible.
• Coordinate with Valet Parking for quick vehicle parking and retrieval.
• Arrange transportation for guests via taxis or private drivers.
• Store early arrival or late departure luggage securely and keep accurate records.
• Maintain cleanliness and presentation of entrance, lobby, and bell desk.
• Assist guests with special needs, including wheelchair and umbrella assistance.

• Ideally a relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years of work experience in hotel operations.
• Excellent customer service, communication, and interpersonal skills.

Entry level

Full‑time

Design, Art/Creative, and Information Technology

Hospitality