Assistant Sales Manager

Frasers Hospitality is a member of the Frasers Property Group, a global hospitality leader delivering gold‑standard serviced apartments and hotel residences across Asia, Australia, Europe, the Middle East and Africa. Bringing together a collaborative, respectful, and progressive culture, the company promotes continuous learning and staff development.

Location: Fraser Suites – Doha

• Monitor local market competition and industry trends, making actionable suggestions for hotel improvement.
• Immediately relay all customer complaints and comments regarding hotel services to the Director of Sales & Marketing.
• Stay fully informed about major corporate clients, VIP guests, hotel promotions, and current room rates.
• Achieve and exceed revenue goals within assigned market segments.
• Proactively sell the hotel through telemarketing and face‑to‑face sales calls to secure new accounts and contacts.
• Deliver presentations to travel agents and keep them updated on recent hotel changes.
• Maintain comprehensive knowledge of all hotel activities, services, outlet hours, and menus, as well as city and regional events.
• Organise and conduct familiarisation tours of the hotel for potential clients and partners.
• Negotiate contracts with clients, ensuring all necessary paperwork is completed before business is placed.
• Respond to customer requests within 24 hours, resolving problems and complaints promptly and professionally.

• Bachelor of Science in Administration or Hotel Management (beneficial).
• Relevant tertiary qualifications in Marketing or Sales (advantageous).
• Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
• Current/previous responsibility for key accounts and new business generation in premium markets.
• Demonstrated ability to manage own and others’ tasks through to conclusion.
• Ability to lead presentations, conduct effective negotiations and close deals.
• High proficiency in English language, oral and written.
• Arabic language skills (preferred).
• Highly organised, able to coordinate the efforts of others and manage multiple assignments and projects.
• Knowledge of hotel PMS (HIS, Opera) and other industry software (advantageous).
• Effective problem‑solving skills.
• Adaptable to the demands of a 24x7 hotel environment.
• Ability to work to deadlines and maintain composure at all times.
• Competent in Microsoft Word, Excel, PowerPoint and related software packages.

Mid‑Senior level

Full‑time

Sales and Business Development

Hospitality