Clinical Quality and Education Coordinator UN

The Clinical Quality and Education Coordinator plays an essential role in the coordination implementation and evaluation of clinical quality and governance patient safety clinical education and process improvement throughout the project. The Coordinator assists with the management of quality measures for the project and compliance with regulatory internal International SOS Government Medical Services Inc. policies and other programs deemed essential for quality care patient safety clinical education by project leadership and International SOS Government Medical Service Inc.

guidance. This clinical role works cohesively with project management to align care delivery and to support trend and analyze service delivery and contractual metrics to drive operational excellence. The role actively engages with the clinical leadership and staff to identify areas for improvement in patient care processes and workflows and to align with the development and implementation of strategies focused on quality improvement goals.

• In conjunction with the Project Manager Chief Medical Officer and Project Lead the Coordinator facilitates activities related to quality and performance improvement programs in accordance with the requirements of Clinical Quality Management Plan and designated clinical governance structure relevant regulatory bodies and project contractual obligations.
• Is an active member of the site leadership team who serves in a support role by ensuring clinical quality is infused throughout the projects demonstration of the eight principles of the organizations Quality Charter.
• Actively participates in committees and meetings outlined by the clinical governance structure and additionally as assigned by the Project Manager or Chief Medical Officer.
• Assists Managers and Site Leadership in developing implementing and evaluating quality improvements in support of the quality control plan and clinical quality management plan.
• Assists the Chief Medical Officer and clinical leadership in the development and implementation of clinical procedures and processes ensuring alignment with standard of practice and organizational requirements with consideration of location capabilities and population being served.
• Serves as the Clinical Educator for the overall site orientation program and works with department leadership for ongoing in-service education programs for all levels of non-clinical and clinical personnel.
• Supports project leadership and the corporate trainers with development training and implementation of clinical and annual competencies.
• Ensures all employees have sufficient training and exposure to compliance and safety policies and procedures and educates staff on quality improvement processes and requirements and regulatory contractual and site-specific required training.
• Collaborates with Clinical Operation Training & Development to ensure specific training is within company standards Joint Commission standards and Industry standards.
• Collaborates with the Quality Manager contributing clinical insight and continuous quality improvement for all relevant tools including Failure Mode and Effects Analysis After Action Review Plan and Plan Do Check Act. Works with the Quality Manager clinical and non-clinical staff information technology and management to develop and implement quality reports dashboards and quality improvement protocols.
• Gathers data related to quality measures incidents and other relevant metrics and performs basic data analysis (preparation graphs and tables and maintenance of quality dashboards) to For Intl SOS GMS Internal Use Only communicate quality measure results/ data on an on-going basis identifying trends patterns and potential gaps in care.
• Supports clinical quality standards as dictated by the organization Chief Medical Officer and Quality Team by monitoring operations documenting procedures performing/ supporting audits communicating and analyzing data tracking corrective action plans and outcomes.
• Regularly submit reports of the clinical quality control metrics analysis and recommendations to the leadership team on a schedule determined by the project leadership (monthly at a minimum usually more frequently for critical or high-risk items).
• Serves as the sites primary Connec Team administrator ensuring cohesiveness with SharePoint Quality Management System (QMS) and Connec Team Knowledge Base and supporting governance data requirements.
• Responsible for serving as a site Electronic Medical Record (EMR) super-user and for providing consistent approved orientation for the staff encouraging the adoption and optimization of the EMR and other approved systems to improve clinical workflows data accuracy and decision-making processes.
• Ensures clinical informatics tools are aligned with quality improvement initiatives and regulatory standards by submitting recommendations for change to the International SOS Government Medical Services Inc. Quality Committee.
• Maintains a safe workplace and…