Job Description & How to Apply Below
A leading telecom provider in Qatar is seeking a Real-Time Analyst to oversee call center performance and staff adherence. This role involves monitoring queues, generating performance reports, and coordinating with management to improve operations. Candidates should possess a Bachelor's degree in a relevant field and have experience in call center or workforce management. The ideal candidate must have strong analytical abilities and be able to work effectively in a fast-paced environment as well as be flexible with shift work.
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