POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation treatment room and/or drapes.
Frequently check with guest to promote comfort safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean maintain and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift dispose of trash and dirty linens and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others. Stand sit or walk for an extended period of time; grasp turn and manipulate objects of varying size and weight. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination.
Perform other reasonable job duties as requested by Supervisors.
Education:
Technical Trade or Vocational School Degree.
Related
Work Experience:
At least 1 year of related work experience.
Supervisory
Experience:
No supervisory experience.
License or Certification:
State or Regional Massage License
- Trigger Point Therapy
- Customer Service
- SOAP
- Taleo
- Anatomy Knowledge
- Deep Tissue Massage
- Intake Experience
- Physiology Knowledge
- Retail Sales
- Workers' Compensation Law
- Personal Injury Law
- IOS
Employment Type: Full-Time
Experience: years
Vacancy: 1
Marriott International is an equal opportunity belief in hiring a diverse workforce and sustaining an inclusive people first are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
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