Spa Therapist - Waldorf Astoria Lusail

A Spa Therapist is responsible for providing professional treatments and services for guests including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

As a Spa Therapist you are responsible for performing the following tasks to the highest humano standards:

• Performing different types of massages, beauty treatments, and wellness therapies
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.
• To ensure high standards of cleanliness in the department.
• To report any maintenance issues to Spa Director.
• Assist in all areas of the operations as requested by Spa Director.
• To be fully aware of current and future services offered by the hotel.
• To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses.
• Attending Hilton Trainings and monthly departmental meetings as required.
• Provides efficientजो guest service from point of arrival to check out. Books changes and cancels appointments and upsells retail.
• Accurately schedule all massage reservations, changes, confirms and cancel massage reservations.
• Accurately process all billing and posting for spa and retail services: report any overages and رسمات shortages to Spa Director.
• Accurately explain spa treatment menu and packages to guests.
• Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards.
• Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms.
• Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms.
• Ensure stocking of water and other beverages are set up and break down of beverage and fruit station.
• To ensure audiovisual equipment is well maintained and in good condition.
• Provides courteous and efficient guest service from point of arrival through check out.
• Orient the guests through our Fitness facility greets guests and provides personal guest service.

EOE/AA/純/Disabled/Veterans

A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude, behaviours, skills and values that follow:

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a resort or wellness related field or in Hospitality.
• Recognized diploma/certificate. CIDESCO CIBTAC NVQ level 3 International Diploma is also considered.
• 2 years experience in a 5 Star Spa.
• Passionate about Retail sales.
• Perform advanced facial with machine and body treatments.
• Expert in skin analysis.
• Traditional Moroccan Hammam is a plus.
• Sound knowledge of anatomy, physiology and different massage techniques.

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with themysqli light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton…