Senior Service Engineer

Valmet is looking for a Senior Service Engineer to support our Flow Control customers in Qatar, Kuwait and North Africa. This role is essential to ensuring high-quality after-sales service and technical support, working closely with our local sales agents, authorized service partners (ASPs), and other Valmet offices across the Middle East and North Africa.

At Valmet, our mission is to become the global champion in serving our customers and advancing industrial innovation. Our Flow Control Business Line delivers essential valve technologies and services to industries such as oil & gas, chemicals, pulp & paper, mining, and renewable energy. With over 400,000 valves and 80,000 actuators delivered annually, we are committed to enhancing process performance, safety, and sustainability.

Location:

Qatar

• Manage the after-sales scope in Qatar, Kuwait, North Africa together with the existing service team, including shutdown services and proactive customer support.
• Travel to customer sites to resolve valve-related issues, conduct product training, commissioning, start-up, and troubleshooting.
• Support Authorized Service Partners and local partners with technical and commercial queries, ensuring fast and high-quality communication.
• Create sales opportunities through Life Cycle Service Plans and shutdown planning.
• Promote modernization and upgrade solutions for obsolete products.
• Review customer RFQs and POs, ensuring timely and accurate responses.
• Represent Valmet professionally and ethically in customer interactions.
• Collaborate with internal teams to convey customer needs and feedback.

• Degree in Mechanical or Instrumentation Engineering
• Minimum 3 years of service experience in the flow control market, with a focus on valves and pneumatic components.
• Strong customer-oriented mindset and experience in providing tailored solutions in the process industry.
• Fluent in English (written and spoken).
• Willingness to travel mainly across Qatar, Kuwait & North Africa and occasional travel to other Middle East countries.
• Proficiency in Microsoft Word, PowerPoint, and Excel.
• Valid driving license (Middle East license is an advantage).

We provide a truly global working environment and an international team of experts to inspire and support you every day. This role offers excellent visibility into the business and the opportunity to take your skills and experience to the next level in a global setting.

Final date to receive applications:
March 17, 2026

When everything works together, Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions.

Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team!