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Head of Customer Service & Omnichannel Delivery

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: QNB Group
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading bank in Qatar is seeking an Assistant Manager for Customer Service to oversee the development and integration of service delivery channels. The role involves creating KPIs, training staff, and ensuring adherence to branding and compliance guidelines. Candidates should have a relevant degree, at least 4 years of experience in a banking environment, and strong communication skills in both English and Arabic.

This position is vital to enhance customer satisfaction and operational efficiency.
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