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Group CX Leader — VOC & Digital Transformation

Job in Doha, Baladīyat ad Dawḩah, Qatar
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 200000 - 400000 QAR Yearly QAR 200000.00 400000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications company in Doha is seeking a Senior Manager of Group Customer Experience to lead customer interaction initiatives and drive operational excellence. This pivotal role involves strategizing on Voice of Customer programs and collaborating with diverse teams across nine countries to enhance customer satisfaction. Candidates must have extensive experience in customer experience management and proven leadership in the telecommunications sector.

Join this dynamic team to deliver impactful CX improvements.
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