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Bilingual

Customer Experience Leader – Telecom

Job in Doha, Qatar
Listing for: Foreground LLC
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 400000 - 600000 QAR Yearly QAR 400000.00 600000.00 YEAR
Job Description & How to Apply Below
A major telecom operator in Qatar seeks a Customer Experience Manager to improve service standards and enhance customer engagement across various channels. The role involves defining customer journey strategies, overseeing service operations, and monitoring satisfaction metrics. Candidates should have a bachelor's degree in Business Communications, 8 years in customer experience management (preferably in telecom), and strong analytical and communication skills.

Bilingual in Arabic and English is essential.
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