Reservations Agent( Arabic Speaker

Responsibilities

• Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across the Resort.
• Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.
• Upsell room types packages and services while adhering to pricing strategies and set rates.
• Ensure all guest information preferences and booking details are correctly recorded in the Property Management System (PMS).
• Communicate guest requests and special requirements to Front Office Housekeeping and Food & Beverage teams for seamless service.
• Keep up to date with reservation systems loyalty programs promotions and brand standards to enhance guest experiences.
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You will beлэл:

• Highly organized and detail-oriented ensuring accuracy in reservations and guest information.
• Adaptable and resilient thriving in a fast-paced multi-property environment.
• Customer-focused and engaging building rapport with guests and clients to enhance their experience.
• Strong communicator effectively liaising with internal departments and external partners.
• Motivated to learn and grow staying updated on systems promotions and brand standards.
둘

No

Full-time

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buat
• Accounts Handling
• Account Development
• Account Management
• Customer Support
• Corporate Marketing

years

1