Lead Operations Data & Performance Analyst

Job title:

Lead Operations Data & Performance Analyst

#: 222873

Location:

Qatar - Doha

Job family:
Cargo & Airport Operations

Closing date: 04-Mar-2026

Responsible for the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.

• Provide technical expertise to the information system team in major application deployment by assisting in designing process to arrive at high performance and optimal operational solutions.
• Develop consolidated operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.).
• Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
• Develop supporting material and perform training to raise the data driven approach to decision making.
• Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPIs and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
• Proactively research operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
• Analyze information using various statistical methods, highlight patterns and trends within the data suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analysing data using statistical tools.
• Develop statistical/supporting data as advised by the management through presentations, business cases and management information reports.
• Attend daily/weekly/monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPIs outlined by the management.
• Collaborate with other data analytics and reporting teams to improve overall operational reporting capability and identify opportunities for improvements using alternative data sources.
• Design and develop automated reporting using the available corporate applications. Capture, analyze and present the data.
• Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems.
• Perform other department duties related to the position as directed by the Head of the Department.

• Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience.
• Experienced in Airport Operations.
• Experienced in the roles and concept of operations control centres.
• Strong analytical and presentation skills.
• Data Analysis.
• Data visualization.
• Excellent knowledge of the Microsoft Office suite.
• Excellent knowledge of Microsoft Power BI.
• Knowledge on Airport Operations Systems (AOS).
• Knowledge on Airport Operational Database (AODB).
• Database Performance Tuning.
• Database Management.
• Software Development Fundamentals.
• Data Maintenance.
• Database Security.
• Process Improvement.
• System Administration.

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.