About Your Role
You will be responsible for providing analytical support to the employee experience team (both Employee Engagement and Continuous Listening) with data‑driven insights and reports on required employee experience aspects. The role ensures that all employee engagements and continuous listening initiatives are developed on the basis of meaningful analysis that support HR objectives and strategy. It is also responsible for developing and maintaining KPIs and other relevant dashboards to ensure near‑real‑time analysis is available for the department to make data‑driven decisions.
Keyresponsibilities
- Support Continuous Listening strategy and implementation approach through focus on data and insight in support of the HR employee experience strategy, combining operational and employee voice data from multiple touchpoints.
- Design various employee engagement surveys, including the annual QRG employee engagement and pulse surveys to gather and make data insights available to line management.
- Gather relevant data from various resources, identify and rectify errors or inconsistencies in the database.
- Manage and analyze data to support business objectives through providing clear insights visualization based on data findings.
- Examine data’s patterns and trends to identify opportunities to improve organizational efficiency and mitigate potential challenges, allowing the organization to proactively address the concerns.
- Track key performance indicators (KPIs) and performance metrics to assess the success of internal initiatives.
- Conduct periodic research on best practices and emerging trends in data management and visualization and present findings to line management to maintain up‑to‑date knowledge of leading‑edge practices.
- Support initiatives, including research and diagnostics (e.g., annual employee engagement survey and exit interviews), in partnership with line management, to maximize the engagement of all employees and build organizational commitment to the desired culture.
- Collect data and use advanced analytics to generate long‑term predictors of employee satisfaction and performance.
- Establish and maintain data quality standards to ensure accuracy.
- Enhance user experience by analyzing employees’ behavior and feedback, leading to more personalized and targeted products or services.
- Perform other department duties related to the position as directed by the Head of the Department.
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications About you- High School Qualification / Vocational Qualification / Diploma or Equivalent (type of diploma based on role) with a minimum of 5 years of job‑related experience OR Bachelor’s Degree or equivalent with a minimum of 4 years of job‑related experience or Bachelor’s Degree or equivalent without prior experience.
- Experience working with employee surveys and related tools and approaches.
- PC literate.
- Excellent command of the English language.
- Proficiency in primary and secondary research methodologies.
- Ability to present work quickly and accurately, under pressure, with deadline resilience and adaptability.
- Willingness to work occasionally long/unsocial hours to meet business needs.
- Demonstrated creative flair and innovative thinking.
- Results‑driven.
- Good knowledge and experience of QR products and services.
- Highly developed interpersonal skills.
- Strong analytical and problem‑solving skills.
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story—a story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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