Coordinator - Operations

Requirement:

Bilingual (Arab+English)
Experience in Hospital/Hopsitality industry

General scope-Operations

• Coordinates daily departmental administrative activities, managing deadlines and progress to ensure the operational initiative is delivered on time.
• Serve as a communication link between various departments, teams, and external partners to ensure coordination and alignment with organizational goals.
• Support the implementation of operational workflows and work with teams to implement process improvements that enhance productivity and reduce costs.
• Maintains departmental operational records, ensuring that documents, reports, and resources are accurately stored, regularly updated, and accessible while ensuring compliance with relevant policies and procedures.
• Supports the planning and execution of departmental meetings, including scheduling, agenda preparation, and minute-taking.
• Assists in the procurement process of supplies, ensuring that all necessary materials are available for operational needs.
• Facilitates the onboarding and training of new staff members, providing ongoing support as needed.
• Prepares and distributes operational reports to keep stakeholders informed of progress and performance metrics.
• Participates in quality assurance initiatives to enhance service delivery and operational effectiveness.
• Collaborates with operations team members to ensure business needs and requirements are met.
• Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies.
• Adheres to and promotes Values.

• Participates in departmental and organizational meetings as required.
• Prepares and submits reports as needed.
• Maintains an organized and clean appearance in all work areas.
• Attends and participates in departmental/facility projects and initiatives.
• Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies.
• Adheres to and promotes Values.

• Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
• Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity;
  Caring for patients and staff
• Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
• Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
• Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
• Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care

Bachelor’s degree in Hospitality/hospitality management or in a relevant field

2+ years of experience in a healthcare environment.

• Strong organizational skills to manage tasks and meet deadlines.
• Good analytical skills for gathering and interpreting data.
• Effective communication skills for liaising with stakeholders.
• Attention to detail in maintaining accurate records.
• Demonstrated ability to work in a team.
• Problem-solving and time management skills.
• Demonstrated ability to multi-task and work independently in a fast paced environment
• Demonstrated ability to work in a multi‑cultural environment
• Proficiency with Microsoft Office suite
• Fluency in written and spoken English