Customer Service Assistant Leisure Centre

Salary: Full-time £24,309 per annum (FTE), Actual based on 18 hours per week - £11,826 pro rata, per annum

As the first point of contact for visitors to the centre, you'll play a key role in providing a welcoming, informative, and professional experience for all. Whether you're helping with membership enquiries, or supporting events and activities, you'll ensure every interaction is a positive one.

This is a varied and active role that involves a mix of customer service, administration, operational support, and hospitality - no two days will be the same!

We are looking for a friendly, motivated, and customer-focused individual to join our team. You will be able to support the day-to-day running of the centre and assist with events and hospitality, including greeting and assisting customers with membership and usage enquiries. You will have good communication and team work skills with an interest of working within the leisure industry.

Closing Date: 22 February 2026

Interview Date: W/c 2 March 2026

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.