Customer Service Advisor Part time

Customer Service Advisor
Dinnington
Monday - Friday ( 10.30am till 5pm )
Part time, Permanent

Our client is an industry leading Fire Security business and is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country.  

We are now looking to expand our customer service teams and are seeking individuals who are passionate about driving excellence. Join them today as a part-time Customer Service Advisor, where you will receive a structured training plan and ongoing support!

Job description
 
Respond to customer inquiries via phone and email
Dealing with an inbound call in a fast-paced environment
Assist customers with varied queries and do your best to resolve as a 1st fix solution
Maintain accurate customer records and document all interactions
Collaborate with other departments to resolve customer issues promptly
Ensure customer satisfaction through positive, professional interactions
Liaise with engineers where necessary
Stay up to date with product knowledge, regulations and company policies  
Apply now or contact Flo Elmes at

(phone number removed)
(url removed)