Receptionist, Administrative​/Clerical

Overview

As Receptionist at our care home, you will be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members. This role requires excellent communication and interpersonal skills to thrive in a dynamic, supportive setting.

• Face-to-Face Interactions:
  Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
• Mail Management:
  Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
• Secretarial Support:
  Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
• Organizational Tasks:
  Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
• Policy Adherence:
  Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
• Additional Duties:
  Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
• Working Hours:
  
  The successful candidate will be working Monday - Wednesday 8.00am - 18.00pm.

• Communication
  
  Skills:
  
  Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
• Organizational Abilities:
  Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
• Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
• Team Player:
  Ability to work collaboratively with others and contribute to a supportive team environment.

You ll be joining a values-led care home that s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you re ready to take on a rewarding role in a growing and supportive environment, we d love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.