Manager Patient Care Services - Emergency Department

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it‘s like to be part of a health care organization that‘s nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation‘s most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the ‘Best Hospitals‘ by U.S. News & World Report for 23 consecutive years. We‘re a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center‘s prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital
- Hazleton, and Lehigh Valley Hospital - Pocono each received an ‘A‘ grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN‘s commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you‘re considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Ensures and/or provides patient care in accordance with the RN job description. Assumes 24-hour accountability for the direction and management of patient care within assigned area. Manages material, financial, and human resources within the assigned unit.

Job Duties

• Oversees administrative and operational issues for the designated care delivery team.

• Functions as a department team leader to support unit and hospital goals and objectives.

• Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.

• Supports the Culture of Safety by following established policies and procedures which include identification and timely patient safety event reporting.

• Ensures staffing to meet patient care needs and operational guidelines.

• Fosters accountability of staff for adherence to policies/procedures/professional practice.

• Participates in coaching, counseling, and mentoring of unit personnel.

• Supports the Professional Practice Model and participates in efforts related to the key components.

• Assumes unit, clinical, and administrative responsibilities in the absence of the Director and under the supervision of the Patient Care Services management staff.

• Ensures and/or provides patient care in accordance with all responsibilities in the RN job description.

• Ensures completion of the unit‘s schedule in a timely and equitable manner.

• Utilizes evidence based research findings within patient care delivery, communicates research findings to co-workers and/or the professional community, attends research continuing education offerings, assists with data collections, and serves as a participant in ongoing research studies.

• Provides clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.

Minimum Qualifications

• Bachelor‘s Degree Nursing

• 3 years Registered Nurse in an acute care hospital setting.

• Ability to multi-task and prioritize work.

• Proficient in clinical practice protocols for medical procedures and patient care.

• Skilled in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.

• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire

• RN - Licensed Registered  - State of Pennsylvania Upon Hire

Preferred Qualifications

• Master‘s Degree Nursing

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use,
* patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and…