Coach​/Ops Mgr Trainee

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

• Respect the Individual:
  Demonstrates and encourages respect for all; builds a high‑performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through a culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all; identifies, attracts, and retains the best team members.
• Respect the Individual:
  Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer/member and company; and regularly recognizes others’ contributions and accomplishments.
• Respect the Individual:
  Builds strong and trusting relationships with team members and business partners; works collaboratively and cross‑functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Act with Integrity:
  Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non‑retaliation; listens to concerns raised by associates.
• Act with Integrity:
  Acts as an altruistic servant leader and is consistently humble, self‑aware, honest, and transparent.
• Serve our Customers and Members:
  Delivers expected business results while putting the customer/member first and consistently applying an omni‑channel approach.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company…